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COVID-19 FAQS

COVID-19: Information and FAQ

During this pandemic, we are working hard to mitigate the challenges we are presented with, while at the same time keeping our customers satisfied and our staff safe. All departments are currently functioning remotely in line with the Governments recommendations

Can I still place an order?

Yes – you can still place your order with our sales team on 01924 438238 or email our sales team.

Will I still receive my order?

Yes orders are still being dispatched but on a demand basic.  To reduce the risk to our warehouse staff we are limiting the number of despatch days to a minimum.  If you are wanting something urgently then please give us a call.

Do I still need to sign for my delivery?

No – our couriers are now offering a contactless service, so you can maintain the correct social distance at all times. The drivers have been instructed on the distancing guidelines, and have been supplied with hand sanitizer.

What are we doing to ensure that there is stock for my order?

Due to the slow down in sales of POS systems we have plenty of stock available and dont foresee any shortage in the future.

What measures have we put in place to protect our staff?

All of our sales & support staff are now working remotely from home.
Our warehouse staff as been reduced to the absolute minimum with limited despatches on a weekly basis. All staff are aware of social distancing guidelines which are followed at all times.

What if there’s an issue with my order?

Our customer service team can still take your call should you require any assistance, please call 01924 438238.

Are services affected?

We are still open and delivering orders as demand requires.   We are taking every opportunity to improve our systems and knowledge base during these challenging times to ensure that our staff members provide a higher level of expertise.

Stay safe during these challenging times.

Get In Touch With Us

Sales Department
For product information and General Enquiries please email our Sales Team below or call 01924 438238.

Customer Support Department
For delivery tracking information or if you require assistance with a product you have purchased from us please email our Customer Support Team below. Our offices are open from 8:30am to 4:30pm Monday to Friday, excluding Bank Holidays.

Location
Our postal address is YCR Distribution Ltd, Shaw Cross Business Park, Dewsbury, West Yorkshire WF12 7RF.

Looking for more information?

Interested in becoming a reseller?  Wanting more information about our products? 
Contact Us 01924 438 238 or complete the form below & we'll get in touch.

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Want to know what YCR Distribution can do for your business?
Call us today on 01924 438 238

Alternatively use our email contact form or any of our social media channels

YCR Product Range

Choose from YCR's range of EPOS hardware below:-

POS Terminals

The complete range of Sam4s Touch Screens offer speed and efficiency along with quiet operation.

POS Printers

Full range of POS Printers offer outstanding performance for any Hospitality sector.

Cash Registers

A range of Cash Registers combine functionality, durability and value for money.

Tablets

Operational direct from the secure docking station or instantly mobile for order taking and queue busting.

Samtouch Software

A comprehensive level of features and third party integrations for any professional business.

Barcode Scanners

Compatible to work with Sam4s, Casio and Sharp ECR's and touch screens with a USB interface.

Weighing Scales

From entry level scales for fixed or mobile use up to programmable scales with in-built label printing.

myPOS EFT

Every myPOS device comes with a merchant account, business debit card and instant payout.

©YCR Distribution Limited 2020
Shaw Cross Court, Shaw Cross Business Park, Dewsbury, West Yorkshire, WF12 7RF. Company Registration Number: 01127955.